At Andiamo we are on a mission to improve the experiences of families living with Cerebral Palsy and maximise the potential of both clinicians and their families. We provide personalized, clinically coordinated care for families living with cerebral palsy.
Andiamo is seeking a full-time Family Support Specialist or Family Coach to join our Team serving the state of Washington. Our Family Coach will work with families who have children with cerebral palsy. Our goal is to help children achieve their full potential while helping parents and caregivers develop the confidence and competence they need to support their child. This position supports families in the coordination of services and resources throughout their time with Andiamo.
The Family Coach coordinates access to support services serving families of children post cerebral palsy diagnosis ages 0 - 18. They serve as the family’s primary contact person while they are receiving support services and ensure that all services and therapies are provided.
Our Family Coaches facilitate the Family Care Plan for each family that will provide family supports and help each child reach their full potential. Family Coach's work collaboratively to ensure that services are provided in natural environments, including inclusive playgroups, the household and community settings in which children without disabilities participate; this may also include secure virtual settings and virtual clinical therapies.
Manage referrals, and schedule a developmental evaluation
Enroll children into the Andiamo program by gathering family information and clearly explain the Andiamo program, payer services and funding.
Coordinate and participate in each child’s developmental assessment as part of the support team
Coordinate the delivery of therapy and education services
Facilitate the scheduling, development, and reviews of Family Care Plans with the family and early supports team
Maintain current documentation; complete and organize necessary paperwork to meet timelines and payer requirements
Facilitate transition plans to support families as they shift out of early intervention and in to school district or community programs
Make regular contacts with families.
Serve as point of contact in compassionately helping families obtain needed resources including services, funds, and assistance
Participate in weekly team meetings with family resources coordinators, educators, speech, occupational, and physical therapists
Attend ongoing FRC training opportunities
Perform other duties as assigned
Relevant education and/or experience in case management, social work/social welfare, family studies, infant mental health, early childhood development, and/or special education
Strong knowledge of child development
Relevant education and/or experience working with families and young children in multi-cultural setting preferred, or highly motivated to learn.
Must be passionate about joining a professional team working to serve the needs of children and their families.
Warm and compassionate approach, with the ability to establish rapport and provide emotional support to families.
Exceptional people and communication skills, both verbal and in writing.
Strong computer skills including intermediate to expert level proficiency in Microsoft Office products and word processing; experience using EMR systems preferred.
Detailed oriented; organized and efficient.
Proven success in a busy, multi-task environment.
Valid CPR/First Aid card and reliable personal transportation required.
Bilingual language skills are a plus